How does the property management fee actually work — and are there hidden markups?
Chādy's Blue Ridge cabin property management fee is 18–25% of gross rental revenue for short-term rentals (15–18% MTR, 10–12% LTR). Zero markup on cleaning, supplies, or maintenance — pass-through at vendor cost. No onboarding fee, no listing fee, no tech fee, no setup fee. The fee is itemized on every monthly P&L so you can audit it line-by-line.
Can I see a real owner P&L statement before I sign?
Yes. We send a redacted real-owner monthly P&L on request before signing — gross revenue by channel, OTA fees, management fee, operating expenses, net to owner. If a property manager won't show you what their statement actually looks like, that's the entire conversation.
What's the realistic Year 1 vs Year 3 revenue trajectory?
Composite of recently onboarded 3-BR Blue Ridge cabins: Year 1 gross revenue averages +30–40% over self-managed Year 0. Year 3 gross revenue averages +50–65% as pricing engines, review velocity, and direct bookings compound. Net to owner — after the 22% fee — typically lands +15–25% in Year 1 and +35–50% in Year 3. Submit your address for a property-specific projection.
What does month one actually look like — financially?
Day 0–14: onboarding (no revenue, no fees). Day 14: live across 30+ platforms, first bookings begin. Day 30: first monthly P&L delivered with revenue, OTA fees, the 18–25% management fee, expenses, and net payout via direct ACH. Most owners see partial-month revenue on the first statement and a full month by statement #2.
Who's accountable if Fannin County, the GA DOR, or my HOA flags an issue?
Chādy carries operational compliance — Fannin County STR registration, GA hotel-motel + sales tax remittance, HOA covenant compliance, septic-capacity matching. All filings, receipts, and confirmations are stored in your owner portal for 7 years. If a notice arrives, your CPA or HOA gets the documentation in 24 hours.
What's in the monthly P&L statement?
Branded P&L delivered by the 5th of every month: gross revenue by channel (Airbnb, Vrbo, Booking.com, direct), OTA fees, management fee, operating expenses (cleaning passed to guest, supplies, maintenance), tax remittances, and net to owner. ACH payout follows the same week. A one-page performance brief is attached explaining ADR, occupancy, comp-set position, and forward 60-day pace.
How do I exit the agreement if it's not working?
90-day initial term, then fully month-to-month. 30-day written notice to exit. No exit fees. No clawback on referral fees, onboarding cost, or photography. Listing assets — copy, photos, calendar — transfer to you on termination. The exit clause is intentionally simple because we'd rather earn your retention than enforce it.
Will my mortgage lender or insurer care that I'm using a property manager?
Most STR-friendly lenders and short-term-rental insurance carriers prefer professional management — it lowers their risk. We provide a Certificate of Insurance and management agreement excerpt to any lender or carrier on request, and document our role in any claim. Chādy is not a co-borrower or insured — you remain the sole owner and policy holder.
Is the management fee tax-deductible?
Generally yes — management fees on a rental property are typically a deductible operating expense on Schedule E. Your year-end tax package itemizes the management fee, OTA fees, cleaning, supplies, maintenance, and tax remittances by category for your CPA. Always confirm with your tax advisor — Chādy is not a tax advisor.
Who controls pricing — Chādy or me?
Chādy runs daily dynamic pricing tuned against the Blue Ridge comp set. Owners can override: set a minimum nightly floor, lock specific dates, or request strategy changes via your revenue manager. We default to the math; you keep the veto.
What's my exposure if a guest damages the cabin?
Every booking carries platform-level damage protection (Airbnb AirCover, Vrbo Property Damage Protection, etc.). Chādy documents condition pre/post stay with photo logs. When damage exceeds platform protection, we file the resolution claim within 24 hours and forward documentation to your insurance carrier. Owners maintain their own STR-friendly property + liability policy as the final backstop.
Can I still use my own cabin?
Yes. Owners retain full ownership and can block dates for personal use directly inside the owner portal. We recommend blocking peak-revenue weeks (mid-October leaf-peak, Christmas, New Year's) at least 90 days out to protect both your stay and the comp-set pricing strategy.
How fast does my cabin go live and start booking?
Typical onboarding is 14 days from agreement to live across 30+ platforms. First bookings usually arrive within 48 hours of going live — sooner during peak demand windows (leaf season, Christmas).
Why would I switch from a national property manager with a 24-month contract?
Three reasons most owners cite when they switch to Chādy: (1) National operators charge 25–35% — Chādy charges 18–25% for the same service stack. (2) National statements are one-line "payouts" — Chādy delivers a real itemized P&L. (3) National lock-in is 12–24 months — Chādy is 90 days, then month-to-month. Switch transitions complete in under 30 days; existing bookings stay honored, listing URLs preserved where platform rules allow.
How does Chādy handle direct bookings vs OTA bookings?
Every cabin gets a Chādy-branded direct booking page. Direct bookings carry no OTA channel fee (saving ~14%), so they typically beat OTA-net economics for repeat guests. We run remarketing, post-stay direct-rebook offers, and OTA-to-direct migration on year-2+ guests where platform rules allow.
What does Chādy not handle?
Owners remain responsible for: property tax (ad valorem), mortgage payments, HOA dues, primary property + liability insurance, capex decisions over $500 (we recommend, you approve), and personal income tax filing. Everything else inside the operating model is on us.
Which Blue Ridge submarket fits my cabin best for revenue?
Aska Adventure Area + Lake Blue Ridge / Morganton top out on annual revenue thanks to amenity stacking and waterfront premiums. Toccoa River corridor commands a riverfront premium in trout + tubing season. Downtown Blue Ridge wins on occupancy via walkability. Best fit depends on cabin size, amenities (hot tub, fireplace, view, water), finish level, and your goal — submit your address for a per-property projection.